Drop a cap on that Jira GIF.
Jira's default attachment cap is 10 mb. Raw screen recordings overshoot in seconds. Compress wrong and the bug isn't readable.
- jira default attachment cap is 10 mb · raw recordings overshoot · compressed too hard, the bug isn't visible · ticket-attachment workflow shouldn't take three apps
gifcap. record your bug repro with obs/sharex/built-in recorder. drop the clip in gifcap. set the cap to 8 mb (under jira's 10). attach to the ticket. one workflow.
| axis | manual ffmpeg / online tools | gifcap |
|---|---|---|
| hits jira's 10 mb cap on first try | trial-and-error | always — binary search |
| bug-repro readability | compromised by aggressive compression | gifski preserves detail |
| workflow | record, upload, compress, redownload, attach | record, drop, attach |
| privacy | repro leaves your machine | stays local |
| cost | free | free tier; pro $29 lifetime |
How gifcap solves this — in detail
Jira tickets live or die on bug-repro clarity. A 30-second screen recording that doesn't survive Jira's 10 MB attachment cap is worse than no recording — it forces the engineer to ask "can you reproduce" again, restarting the loop. The gap between recording and a Jira-ready GIF is exactly where most engineering teams lose time.
gifcap collapses that gap. Drop the OBS or ShareX or Snipping Tool recording in, set the cap to 8 MB (with 2 MB safety margin under Jira's default), gifcap binary-searches quality until it fits. The bug stays visible because gifski's per-frame palette preserves UI text and color contrast at the resolution that matters for the repro.
For privacy-sensitive bugs (production data, internal tooling, customer screens), the local-encode pattern matters: the recording never leaves your machine. Online compressors require uploading the source — fine for a marketing GIF, not fine for a customer-data screenshot.
Jira — attachment limits
- Default attachment size cap: 10 MB per file
- Configurable max (Jira admin): up to 20 MB
- Jira Cloud vs. Server: defaults differ slightly; check with your admin
- Inline GIF in comments: drag-drop into the editor; autoplays in the issue view
- Multi-file attachment: no per-issue cap on count, but storage quota applies per project
- Acceptable formats for inline render: GIF, PNG, JPG; MP4 attaches but doesn't autoplay